Where do the items ship from?
We are located in the state of Maryland, in the United States. All items will be shipping from Maryland, US. We are not working with a fulfilment company; we two artists warehouse and ship our own products.
Last updated: January 06, 2026 17:44
When will items ship?
We expect shipping to occur in spring of 2026. If this campaign reaches higher goals ($40k and above), then shipping and production times will be pushed back until the end of 2026.
Last updated: January 06, 2026 17:48
Why can't you ship to the EU?
WE CANNOT SHIP TO THE EU. Due to toy safety regulations in the EU, an official importer is needed to bring plush into the country. We tried to work with a company with Loaf Tarot. We wanted desperately for it to work out. What resulted was a lot of unhappy customers (including myself) and a warehouse situation that just did not pan out. The backend setup took months to do and then customers still did not receive their items. Inventory went missing. VAT that was supposed to be paid wasn’t. It made us very sad. We don’t have a good way to import plush or other items correctly into Europe. Orders to the EU will not be accepted. We cannot refund orders placed to the EU once the campaign has finished. PLEASE BE AWARE.
We’re touched that so many people in Europe have wanted to pay the high shipping price for our products. It means a lot! If you are truly truly wishing to purchase and are from the EU, I recommend seeking out a 3rd party shopping service to purchase for you. We are sorry that this is the best advice we can offer currently. Thank you for understanding.
Last updated: January 06, 2026 17:45
How big around / what is the circumference of the dragon?
He is 14 inches around at the neck, 13 inches at the body, and 9 inches at the tail.
Last updated: January 26, 2026 12:53
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.